Wakamatsu Hot Spring Resort
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The staff there are super amazing, we had some minor issues during our stay. They dealt with the issues perfectly and created wonderful experience. The way they handle complaints really reflected their standards and their values.
Haojun
gennaio 2025
This was our absolute favorite hotel during our entire trip to Hokkaido! The hotel is incredibly beautiful, with aesthetic details everywhere you look. Everything was spotlessly clean, and all the staff were so kind and welcoming. You can even book a private hot spring, which was such a special experience! We chose the breakfast-included option, and it was absolutely amazing—so delicious and abundant. On top of that, the restaurant’s view was breathtakingly beautiful. Our room was simply perfect—we loved it so much! It was spacious, beautifully designed, and had a stunning view of the ocean right outside. We are already looking forward to coming back again in the future! Thank you so much to the Wakamatsu and all the wonderful staff for giving us such a memorable stay. I highly recommend this hotel to everyone!
Qu
gennaio 2025
It was very personal and attentive from the moment our taxi stopped in front of the ryokan, the staff came out immediately to greet us and take care of our luggage. They even wiped our luggage wheels clean before carrying into the ryokan. Room was old fashioned (well is a ryokan since 1922) but very clean, very well kept, and is very nice to have a different feeling from the usual chain hotel with buffet meals 😆. We had a good rest, very peaceful feeling, private bath was spectacular. It was an experience that we all enjoyed and glad we chose something different to stay at Hakodate.
Chew
gennaio 2025
The dinner and breakfast were absolutely amazing. The food is some of the best Washoku I have had in a long long time. The room had a massive double king bed and a beautiful view of the ocean. The private onsen was also so amazing. Apparently, one of the taxi drivers my partner and I took mentioned that Emperor Hirohito back in Showa 1954 had apparently stayed at this location many years ago. That should pretty much describe how amazing this place is.
Nick
dicembre 2022
Everything about the hotel was so impressive. Room was huge, can properly fit family of 6. Ocean view from the window. We could even open the sliding window to let the breeze in and enjoy the wave sound. The staff was super attentive. Right after checking in, it felt like all the staff knew who we were. Private onsen was exception. Meals were top notch. Location was a bit off but we can live with that while enjoying what the hotel has to offer.
Thuy
marzo 2024
The food was delicious. But breakfast was more enjoyable to me. The onsen was fantastic. I loved Ryokan's location; it's convenient and near public transit.
Mei
ottobre 2024
It is a rare opportunity to stay in a place of this caliber. We were given a personal attendant in kimono for the entire of our stay. The views were spectacular and the level of Japanese service was impeccable. The room was beautiful & offered every convenience (loved the espresso maker!). The futon beds were incredibly comfortable! The overall hotel was peaceful and refined. We highly recommend taking advantage of the private onsen. The baths are small, but have everything you need and offer a lovely view of the beach & ocean. The Kaiseki meal did a great job of introducing local specialties with a sense of humor and great play on words.
Lenore
agosto 2023
The dinners were spectacular. I'm not a huge fan of Japanese style breakfast, but everything was fresh and beautifully presented. The room was spacious, well laid out and convenient. I enjoyed opening the window just a crack to hear the sound of the ocean waves. The location was close to a tram stop for easy access to the downtown area. The staff was great!
James
settembre 2023
All the staff are very kind. The Japanese style house is unique and its worth a experience. They have private and common onsen (with beach view outside) We had a great time and would highly recommend this place
Karwan
aprile 2024
This establishment has aged well and clearly pride itself in providing quality service to guests. the staff take pride in their work and do their best to make their guests comfortable even when communicating is not always easy. the dining experience was thoughtful and lovely and the private and public bath experience was quiet and calming.
Ching
maggio 2023
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